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NIIT Is Hiring Fresher’s/ Experience For Online Support Profile

  • 7 months ago
  • Gurugram
  • Salary Rs. 100000 to 200000 / Yearly
  • Shift Evening
  • Number of vacancies 20 openings
  • Job experience 0 to 3 Years

Job Description

NIIT Is hiring for online support

NIIT is Hiring Fresher’s/ Experience for ‘Online Support’ Profile

Responsibilities and Duties:

  • Live Online Coordinating, connecting the sessions via audio-video and screen sharing platform, Also, if required assist with technology set-up.
  • Monitor on multiple live sessions simultaneously and throughout the day for various geographies in 24/5 environment for different duration
  • Recording violations in the system, and Escalating issues.
  • Handling technology set-up issues and providing guidance

Qualification Needed:

  • Graduates in any stream
  • Postgrads in any stream can also apply
  • Btech/BE candidates can also apply
  • Proficient in using computers

Skills required:

  • Very good English communication skills and interpersonal skills
  • Able to make quick decisions

Shift :Can be 6:30pm to 3:30am or 12:00am to 9:00am

Salary:15k to 19k Gross (Salary offered is subject to last drawn salary).

Experience: 0 to 2 Years.

Designation:

1.A role for Fresher’s (0 To 6 Month): Online Support Associates

2.A role for Experienced (7 to 24 Month): Online Support Executives

Additional Benefits:

1. INR 800 – for internet reimbursement each month (until Lockdown period)

2. INR 2000 per month for hardship allowance

Retention Bonus:

INR 5000 – Retention Bonus – on completion of 6 months

INR 10,000 – Retention Bonus – on completion of 12 months

Working: Any 5 days working with two rotational week off

Job Location:A-24, Infocity -1, Gurgaon Sec-34.

Transport: Cab facility – Pick up and drop as per the hiring zone. Nodal pickup during the day.(After Lockdown)

Note: Work from the Home option available till lockdown

Logistics set-up needed:

  • In possession of Laptop/PC with Genuine windows, Webcam, and a headset
  • Stable internet connection with upload and download speed of minimum 20 Mbps
  • 24/7 Power back-up

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